The
AI
Student
Support
omnichannel platform that pays for itself

The AI Student Support omnichannel Platform for your university

Reduce repetitive support costs, reclaim staff time, and reduce support cost that drives retention and success.

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Trusted globally by top institutions
Unify
your
higher
education
help
desks

Unify your higher education help desks

By centralizing support requests, you eliminate redundant processes. This not only speeds response times but also cuts operational costs—letting you redirect savings to scholarships, community programs, or strategic growth.

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Provide 24/7 Support anywhere, anytime

Experience an AI-driven support suite that works around-the-clock to reduce help requests, improve student engagement, and increase overall satisfaction.

AI
chat
support

Get answers to your questions faster with the AI-chat tool, Aiden. The system recognizes user roles, providing instant personalized responses to support queries from both students and staff.

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AI To Fix Your Content

Get notified about content gaps, tag the appropriate team, and track updates to ensure your guides stay in a continuous improvement cycle.

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Insights

Use insights to identify key trends and topics, and track your AI Resolution Rate to measure the impact of your AI support layer.

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Course
content
support

Access AI assistance 24/7, directly within your LMS for personalized course content and study support

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AI
Phone Answering
Service

Leave voicemail behind, use AI Phone Support to answer questions and gather relevant support case context with friendly, human-sounding voices.

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Seamlessly integrated with your EdTech Apps & Workflows

Add an enterprise-grade AI layer to your existing systems for continuous, data-driven student support.

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Solve
student
suport
queries
in
real
time

Solve Student suport queries in real time

Get instant answers to academic and campus needs for your students with LearnWise.

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