Kaltura

Kaltura underpins lecture capture and media portals across thousands of courses. The LearnWise integration recognises Kaltura links embedded in the LMS, retrieves each video’s transcript through the Kaltura API and merges that text into the course’s knowledge base. Students can then ask what was covered in a video and receive a quoted passage instead of re-watching the whole recording.

1. Pulling Portal Content to Train the AI Assistant

• A read-only Kaltura service account grants transcript access, so that the AI assistant is able to answer student questions accurately based on the video content provided by Kaltura.
• Multi-language captions are included automatically, and any edits you publish in Kaltura flow through to LearnWise on the next sync—no manual updates required.

2. Embedding the AI Assistant within Kaltura and beyond

• The LearnWise AI assistant can be embedded directly within the courses, making it easy for students to access immediate help without leaving the page.
• A lightweight chat bubble can also be placed on your MediaSpace portal so students receive the same support experience whether they’re in the LMS/VLE such as Canvas, Blackboard, Moodle and Brightspace on a campus website or inside Kaltura itself.

3. Personalized Support Using Student Information

• LearnWise ingests the text, associates it with the correct course and surfaces relevant snippets in answers to personalize responses and create a more engaging experience.
• By tailoring answers to each student’s profile, LearnWise delivers a connected and meaningful support experience.

4. Ensuring Data Security

• LearnWise stores only the semantic fingerprints required for search, keeping data under existing Kaltura security and compliance controls.

LearnWise’s integration with Kaltura provides a powerful support solution that enhances the portal’s role as a central student resource. By pulling transcript of Kaltura videos to inform responses and embedding the AI assistant within the courses, LearnWise offers on-demand, personalized support that helps students find answers and resources quickly.

Advantages of LearnWise with Kaltura:

• In-Portal, Instant Support: Access the AI assistant directly within courses, your MediaSpace or Kaltura itself, providing students with real-time assistance anywhere using the content found in Kaltura.
• Dynamic AI Training from Kaltura Content: Pulls video transcripts from Kaltura, ensuring accurate and relevant support.
• Personalized Student Interaction: Uses student information to tailor responses, enhancing the support experience.
• Improved Resource Navigation: Helps students quickly find what they need within Kaltura content, boosting engagement and satisfaction.

Empower students with LearnWise and Kaltura, providing seamless, personalized support that enhances their campus experience and connects them with essential resources.