Communication Channels
Student Portal

Microsoft Teams

Access your LearnWise AI assistant in Microsoft Teams for instant answers about courses and the platform.

Overview

Students, staff, and faculty rely on Microsoft Teams for everything from lectures to group work and announcements. Transform Microsoft Teams into an intelligent, context-aware learning, engagement and support environment — helping users study more effectively, find answers instantly, and streamline administrative tasks. By embedding LearnWise directly into Teams, your institution brings always-on assistance into one of the most widely used collaboration platforms in higher education.

LearnWise AI for Microsoft Teams
LearnWise AI for Microsoft Teams

How it works


Find the LearnWise AI Apps Directly in the Microsoft App Marketplace:

LearnWise AI Assistant: Connect LearnWise to Teams navigation bar and/or channels to enable personalized AI support for questions about your institution, and escalate issues to relevant help desks.

LearnWise AI Tutor: Connect LearnWise to Teams Classwork to provide 24/7 academic support and learning exercises based on course materials.

Find the LearnWise AI Assistant in the Microsoft App Source Store

Steps to Publish LearnWise in Microsoft Teams

1. Log in to Teams:

Open your Teams environment and log in with the appropriate admin credentials.

2. Navigate to Apps in Teams & Find the LearnWise App

In your Teams interface, click on the Apps section. Then search for LearnWise typing in “LearnWise” in the search bar.

LearnWise App in Microsoft Teams App Overview
3. Add LearnWise AI Assistant to a Team / Channel

Click on “Add” for the selectd LearnWise AI app and a new window will open, providing an overview and permissions related to the LearnWise app.

4. Configure Teams Integration from LearnWise Dashboard:
  1. Navigate to your LearnWise dashboard at admin.learnwise.ai
  2. Copy your Assistant ID.

5. Enter LearnWise Assistant ID in Teams:
  1. In the Teams interface, find the Configure Teams Integration section and paste the Assistant ID.
  2. Save Configuration:
    • Click “Save Configuration”.
  3. Final Save:
    • Click the final “Save” button inside the window to complete the setup.

6. All done!

  • Access LearnWise in Teams:
    • Depending on your settings, LearnWise is now available in the channel toolbar for channel members or left sidebar for all Teams users. Note, select the dropdown menu and select ‘rename’ to name your assistant yourself.
  • Start Interacting:
    • Your users can now ask questions to your assistant directly within Teams!

Features

LearnWise AI unlocks these capabilities for Teams:

1. AI Campus Support in Microsoft Teams

Deliver 24/7 AI-powered support inside Microsoft Teams with a simple setup.

  • Automatically answer repetitive student questions like “How do I register to courses?” or “How do I access my grades?”
  • Reduce help desk tickets with smart automation, and escalate the complex issues to the right helpdesk
  • Create custom workflows for sensitive topics like enrollment, financial aid, or student well-being.

With LearnWise AI Assistant for Microsoft Teams, your support becomes instant, accurate, and always available.

LearnWise AI Assistant in Microsoft Teams

2. AI Student Tutor in Microsoft Teams

Enhance student success with the AI Tutor for Microsoft Teams.

  • Provide instant answers to questions such as “When is my next assignment due?” or “What are the grading criteria?” based on assignments, course materials, pages, files, and links stored in Teams, SharePoint, OneDrive, and OneNote.
  • Give students 24/7 access to academic support based on real course content from Teams Classwork
  • Generate personalized learning recommendations, study plans, and time-management tips.
  • Enable AI-generated quizzes, flashcards, role-play exercises and more via 'Study Mode' that adapt to course content.

With LearnWise AI Tutor for Microsoft Teams, every students gets a personal AI study companion who supports their learning continuously - even outside of office hours.

LearnWise AI Tutor in Microsoft Teams

Why Choose LearnWise?

  • Ease of Use: With no need for hardcoding, LearnWise fits seamlessly into existing MS Teams setups.
  • Data Security: The integration respects MS Team’s login protocols, ensuring secure, role-based content access.
  • Embedded in Workflows: Students don’t need to leave MS Teams to get help—LearnWise is embedded directly in their existing digital routine.
  • Channel-Specific Intelligence: Responses can be tailored based on the channel or user role, so students get different answers than faculty when needed.
  • Fast Setup, Scalable Use: Add LearnWise to a single team or deploy it across your entire institution—flexible for pilots or campus-wide rollouts.
  • Secure and Compliant: Fully aligned with Microsoft’s security protocols and your institution’s access controls.
Documentation
Documentation
Developer
Microsoft Teams
Unify and streamline your internal support processes.

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