Create a seamless induction experience for new students
Self-Service Information Access, 24/7
LearnWise empowers students by allowing them to self-service answers to their most pressing questions anytime, day or night. This immediate access helps reduce stress and restores a sense of reassurance, as students know they can find guidance without delay. With Learnwise, students can find information about accommodation, academic expectations, social events, and more, right when they need it.
Quick-Access Shortcut Buttons for Common Questions
Induction periods often see a surge in support tickets as students try to navigate their new environment. LearnWise can help reduce this strain on support teams by including 2-3 shortcut buttons on common topics, such as housing, campus maps, and mental health resources. These buttons provide instant access to high-demand information, helping students find answers with a single click.
AI-Driven Q&A Sets to Anticipate Student Needs
With LearnWise’s AI-driven Q&A feature, students receive guidance before they even finish typing their question. This functionality anticipates common queries and suggests related questions, helping students understand what is important to know during those crucial first weeks. It provides direction on academic, social and other important aspects, so students don’t feel lost.
Temporary Help Desk for Personalized Support
LearnWise enables universities to set up a temporary virtual help desk where students can reach out with specific worries or concerns. While AI provides quick answers, human support is essential for students’ well-being, especially during induction. The availability of real-time human assistance ensures that students feel heard and cared for as they adjust to university life.
Iterate easily to keep students up-to-date
The ability to iterate quickly and easily ensures that students only receive the most relevant, up-to-date information. Outdated details and induction activities that have already passed can be effortlessly removed or adjusted within the system, allowing universities to simply replace old information in an FAQ or update it with current details. By streamlining updates, institutions can maintain an FAQ that reflects real-time schedules and resources, creating a more effective and engaging experience for new students.
Data-drive induction process
Insights and trends give institutes a deeper understanding of new students' needs, allowing them to anticipate questions and concerns with each induction period. By identifying patterns, universities can iteratively refine the induction experience, offering targeted, relevant information that reduces cognitive load for students. Over time, this data-driven approach leads to a seamless, supportive induction process that eases students into university life with confidence and clarity.
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