2025 State of AI Support in Higher Education Report
As AI moves from experimentation to expectation, higher education leaders need more than vision: they need proof.
The 2025 State of AI Support in Higher Education Report analyzes nearly 100,000 real AI-powered support conversations across 24 global institutions to show how universities are using AI today, what delivers measurable ROI, and where to focus next. It offers a clear, data-backed roadmap for turning AI into lasting academic and operational impact through secure, LMS-integrated support for every campus stakeholder.
Made for: CIOs, IT leaders, AI & Innovation teams, CTL and academic leaders, Admission teams, and senior higher education leaders
What's inside?
A data-backed look at how AI is actually being used on campus. In this report, you’ll find:
The Shift to AI-First Campus Support
How leading institutions are reducing manual administrative workloads and redesigning student and faculty support with AI at the core.
Student & Faculty AI Usage Trends
A deep dive into sentiment, behavior, and student & faculty demands, and the most common academic and operational use cases.
Strategic Recommendations for 2026
Actionable guidance for presidents, CIOs, IT leaders, and faculty on maximizing AI ROI, building AI literacy, and scaling adoption responsibly.
WhoisLearnWise?
Who
is
LearnWise?
LearnWise AI is an AI platform designed specifically for higher education to support students, faculty, and staff across academic and administrative workflows. LearnWise integrates directly into institutional systems including the LMS, enabling universities to deliver AI-powered support at scale while maintaining strict control over data, security, and governance.
Universities around the world partner with LearnWise to operationalize AI confidently and at scale with academic integrity, institutional policies, and regulatory requirements.
Universities around the world partner with LearnWise to operationalize AI confidently and at scale with academic integrity, institutional policies, and regulatory requirements.
Award-winning edtech
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Trusted globally by top institutions
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