Tackling EdTech Overload with Learnwise
How can Learnwise unburden Higher Education
In today’s higher education landscape, students are overwhelmed by a myriad of EdTech tools—video platforms, assessment systems, plagiarism checkers, quiz engines, and simulation software—all layered on top of their Learning Management System (LMS). While these tools are designed to enhance the learning experience, their sheer volume and complexity often add to students' stress rather than alleviating it. Instead of seamlessly supporting their academic journey, these tools can become obstacles, forcing students to spend considerable time learning how to use them effectively. This is valuable time that could otherwise be devoted to studying, improving assignments, or engaging in other meaningful tasks.
The Learnwise Solution
Learnwise addresses this issue head-on by serving as a comprehensive, integrated support platform that simplifies students' interactions with EdTech tools. Here are some of the key benefits of Learnwise as a solution:
Streamlined Access to Information
With integrations to over 400 EdTech tools, Learnwise leverages AI to automatically pull help materials directly from vendors. Students can access this assistance directly from their LMS environment, removing the need to search externally for support or troubleshooting guides.
Real-Time, Contextual Help
By providing immediate answers to students' questions about specific tools, Learnwise enhances the likelihood that students will successfully use the available resources. Real-time support empowers students to resolve issues quickly, ensuring that technology aids learning rather than impeding it.
Reduced Support Burden
Learnwise’s self-service capabilities reduce the volume of support tickets, allowing institutional IT and EdTech support staff to focus on more complex inquiries. This decrease in ticket volume also enhances operational efficiency across the institution.
Data-Driven Insights and Tailored Help
Learnwise’s trend reporting identifies which tools students struggle with most, enabling administrators to refine training materials or add targeted resources. Additionally, by leveraging Q&A sets, Learnwise can suggest relevant help questions based on observed trends, providing students with proactive guidance tailored to institutional contexts. This includes delivering specific information on how tools are uniquely integrated or utilized within the institution, creating a more customized support experience.