Enhancing library access and support for students
Simplify processes to leverage resources
LearnWise’s shortcut buttons offer a user-friendly and efficient way for students to interact with library services. With a single click, students can, for example, access a pre-filled booking form to reserve study rooms, saving time and reducing errors. LearnWise can integrate with the library’s system to show real-time availability. A short-cut button could also be implemented to loan resources from the library.
Increase engagement with the library
Many higher education institutions offer a wide range of workshops and tutorials that students are not always necessarily aware of. LearnWise can ensure students have the information in a timely manner, and assist with registration to boost overall participation.
Analyze trends and improve knowledge
LearnWise tracks and analyzes patterns in help desk tickets and unanswered queries to identify frequently asked questions and recurring issues. Leverage this data to eliminate incorrect, redundant or repetitive content about library services by leveraging our improvement workflow.
Reduce cognitive overload for your students
Trends provide clear insights into frequently asked questions. By leveraging our Q&A sets, you can anticipate what information students are looking for about library services and provide them with adaptive predicted questions to drive them towards receiving an answer in an efficient manner.
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