Enhancing Library Access and Support
for Students with Learnwise AI Assistant
Leveraging Learnwise to lighten the load
Students in higher education often face various challenges when using library resources and services. From booking study rooms and locating materials to troubleshooting technical issues, navigating the library can be time-consuming and frustrating. Learnwise, an AI assistant, offers a solution to streamline access, improve efficiency, and enhance student satisfaction, reducing unnecessary burden on the library support team.
Simplify processes to leverage resources
Learnwise’s shortcut buttons offer a user-friendly and efficient way for students to interact with library services. With a single click, students can, for example, access a pre-filled booking form to reserve study rooms, saving time and reducing errors. Learnwise can integrate with the library’s system to show real-time availability. A short-cut button could also be implemented to loan resources from the library.
Increase engagement with the library
Many higher education institutions offer a wide range of workshops and tutorials that students are not always necessarily aware of. Learnwise can ensure students have the information in a timely manner, and assist with registration to boost overall participation.
Analyze trends and improve knowledge
Learnwise tracks and analyzes patterns in help desk tickets and unanswered queries to identify frequently asked questions and recurring issues. Leverage this data to eliminate incorrect, redundant or repetitive content by leveraging our improvement workflow
Reduce cognitive overload for your students
Trends provide clear insights into frequently asked questions. By leveraging our Q & A sets, you can anticipate what information students ate looking for and provide them with adaptive predicted questions to drive them towards receiving an answer in an efficient manner.
Outcome
With Learnwise, students gain quick and intuitive access to library services through shortcut buttons, significantly enhancing their overall experience. Tasks like booking study rooms, finding up-to-date information, and learning about library events become effortless, reducing the time and effort students spend navigating complex systems. By streamlining these processes, Learnwise not only improves efficiency but also ensures that students are informed about and engaged with library offerings, such as workshops and training sessions. This increased accessibility fosters a more productive academic environment, boosts student satisfaction, and reduces the workload on library staff by resolving common queries and issues autonomously.
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