Webinar

Scaling AI-Powered Support Across the Student Experience at University of Phoenix

Name: Scaling AI-Powered Support Across the Student Experience at University of Phoenix
Start: 2026-09-03T11:00:00.000Z

LearnWise webinar with Blackboard and University of Phoenix

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Watch University of Phoenix Vice Provost Marc Booker walk through how LearnWise AI scaled three AI assistants across Blackboard to support 80,000+ students.

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Watch University of Phoenix Vice Provost Marc Booker walk through how LearnWise AI scaled three AI assistants across Blackboard to support 80,000+ students.

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Watch University of Phoenix Vice Provost Marc Booker walk through how LearnWise AI scaled three AI assistants across Blackboard to support 80,000+ students.

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Overview

In February 2026, the University of Phoenix went live with three LearnWise AI assistants across Blackboard, covering student support, faculty support, and course support, serving 80,000+ fully online adult learners. Six months to go-live. Configuration only, no engineering team required.

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In this session, Vice Provost Marc Booker shares the real story behind that rollout: how the deployment was structured, the decisions that shaped it, what the usage data shows so far, and the lessons that only come from doing this at scale.

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